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Shipments and returns

 

 

Delivery

All orders will be shipped for Chennai by Franch Express, Bangalore by Professional Courrier, Cochin by Axcrucx, Hyderabad by Sree Maruthi Courriers, Mumbai by Sree Maruthi Courriers, Kolkatta by First Flight Courriers & Team United Courierrs, Guwahathi by Team United Courriers & Aramx and Delhi by DTDC Courriers & Firstflight Courriers. It is important and recommended that all merchandise be inspected for damages before signing or taking delivery of the order. Delivery is limited to Tianjin Tianshi India Pvt Ltd India, respective branches only.

The delivery period of the Product that you order depends on the availability of the items. All orders will be shipped within seven (7) business days upon confirmation of payment received and subject to stock availability.

Delivery dates are estimates only and TIENS India shall not be liable to you for any loss or compensation arising from any delay in delivery of the products to you.

 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected. 


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